Regular Help?

Volunteers are paired with a resident who is experiencing isolation and loneliness during the pandemic. You will be paired with someone who shares the same hobbies and interests and will talk weekly over the phone or face to face. These (socially distanced) face to face meetings could include going for a walk or having a chat on the resident’s doorstep.


What's involved?

  • Calling or meeting with a BS3 resident on an agreed regular basis for a friendly and supportive chat.
  • Providing emotional support, including non-judgmental active listening.
  • Keeping us up to date on how your volunteering is going and referring any queries and concerns back to your Volunteer Supervisor.
  • Attending the Check-in and Chat and safeguarding training, as well as undergoing a DBS check by BS3 Community.
  • Adhering to our safeguarding and Covid-19 policies and boundaries learnt in training sessions to keep you and the resident safe.
  • Working with the supervisor to signpost services and groups that might be of benefit.

What skills and qualities will you need?

  • Good listening and communication skills.
  • Empathy / understanding towards others and an interest in what others have to say.
  • A non-judgmental and positive approach and the desire to motivate and encourage others.
  • An ability to work independently but also stay within the role’s boundaries – recognising what should and shouldn’t be done and when to seek advice or report concerns.
  • A good understanding of confidentiality.
  • Reliability.
  • Confidence when using the telephone.

Why get involved?

What are the commitments?

  • 1 half an hour meeting or phone call a week for two months. A volunteer can be paired with 2 people max.
  • Check in phone calls/emails with your supervisor lasting every few weeks.

Since the pandemic we have matched and supported a lot of local people within the BS3 area, some of who would of had no contact without the support and dedication of the volunteers.

We offer full training, ongoing support, DBS check and references on request.  

How to get involved?

Please accept the challenge


contact Alice Lamb directly

Ideal Skills

  • Working independently
  • Understanding people with memory loss
  • Working with Older Adults
  • Conversation
  • Communication skills

Ideal Interests

  • Community Work
  • Other
  • Social Wellbeing
  • Working with Older Adults
  • Music
  • Exercise
  • Working with Vulnerable Adults
  • Befriending
  • Parks
  • Reading
  • People

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