Regular Help?

BS3 Community Check-in & Chat

Volunteers are paired with a BS3 resident who is experiencing isolation and loneliness.

You will be paired with someone who shares the same hobbies and interests and will talk weekly over the phone or face-to-face.

The face-to-face meetings could include going for a walk or going to a local café or park.

What's involved?

  • Calling or meeting with a BS3 resident on an agreed regular basis for a friendly and supportive chat.
  • Providing emotional support, including non-judgmental active listening.
  • Keeping us up to date on how your volunteering is going and referring any queries and concerns back to your Volunteer Supervisor.
  • Attending the Check-in & Chat and safeguarding training, as well as undergoing a DBS check by BS3 Community.
  • Adhering to our safeguarding and Covid-19 policies and boundaries learnt in training sessions to keep you and the resident safe.
  • Working with the supervisor to signpost services and groups that might be of benefit.

What skills and qualities will you need?

  • Good listening and communication skills.
  • Empathy / understanding towards others and an interest in what others have to say.
  • A non-judgmental and positive approach and the desire to motivate and encourage others.
  • An ability to work independently but also stay within the role’s boundaries – recognising what should and shouldn’t be done and when to seek advice or report concerns.
  • A good understanding of confidentiality.
  • Reliability.
  • Confidence speaking on the telephone.
  • You will be required to undertake a DBS check (paid for by BS3 Community).

What are the commitments?

  • A half-hour meeting or phone call once a week for 8 weeks. A volunteer can be paired with 2 people max.
  • Check in phone calls/emails with your supervisor every few weeks.

Why get involved?

  • An opportunity to brighten up the lives of people who have little contact with others.
  • You will be making a real contribution to reducing isolation and loneliness in our community.
  • We offer full training, ongoing support, DBS check and references on request.


How to get involved?

Please accept the challenge.

For more information please email: or call 0117 9231039.

Many thanks

BS3 Community

Ideal Skills

  • Working independently
  • Understanding people with memory loss
  • Working with Older Adults
  • Conversation
  • Communication skills

Ideal Interests

  • Community Work
  • Social Wellbeing
  • Working with Older Adults
  • Music
  • Exercise
  • Working with Vulnerable Adults
  • Befriending
  • Parks
  • People

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